Privacy Policy

Effective Date: 2024-12-05

Welcome to Al Safaa Exchange App. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our Money Transfer App ("Al Safaa Exchange App").

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Name
• Email address
• Phone number
• Government-issued identification
• Bank account or payment details
• Transaction history

1.2 Non-Personal Information

We may collect non-identifiable information, such as:

• Device information
• IP address
• Usage data

2. How We Use Your Information

We use the information collected for the following purposes:

• To process transactions and provide money exchange services
• To verify your identity and comply with legal regulations
• To improve our App's functionality and user experience
• To send notifications about your transactions or updates to our terms and policies
• To detect, prevent, and address fraud or security issues

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information:

• With third-party service providers for payment processing or identity verification
• With regulatory authorities to comply with legal obligations
• With your consent when you explicitly agree to share your information

4. Data Security

We implement robust security measures to protect your personal information, including encryption, regular audits, and access controls.

5. Your Rights

You have the following rights regarding your personal data:

• Access your information
• Correct your information
• Delete your information
• Object to processing

To exercise these rights, please contact us at [Insert Contact Email].

6. Data Retention

We retain your personal data only as long as necessary for legal and business purposes.

7. Third-Party Links

Our App may contain links to third-party websites or services. We encourage you to review their privacy policies.

8. Children's Privacy

Our App is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the revised policy in the App.

10. Contact Us

If you have any questions or concerns, please contact us at:

Al Safa International Exchange Co
Email:support@alsafaexch.com
Phone: 0096522200454
Address: Kuwait-Jleeb Al-Shuyoukh-Block 2 – Mohamed Bin Al Qasim Street